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Privacy Policy

Last updated: January 1, 2025

1. Introduction

Electrogen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our lead generation and social network advertising services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request information about our services
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or provide feedback
  • Contact us directly via email or phone

This personal information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Company information (company name, industry, size)
  • Professional information (job title, business requirements)
  • Marketing preferences and communication history

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website or source
  • Device identifiers and characteristics

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

  • To provide, operate, and maintain our lead generation services
  • To process and respond to your inquiries and requests
  • To customize and improve our services based on your needs
  • To communicate with you about our services and updates

3.2 Business Operations

  • To analyze website usage and improve user experience
  • To conduct market research and business analysis
  • To detect, prevent, and address technical issues
  • To comply with legal obligations and protect our rights

3.3 Marketing and Communications

  • To send you marketing communications about our services (with your consent)
  • To provide you with relevant content and advertisements
  • To inform you about new features, services, or promotional offers

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, such as:

  • Cloud hosting and data storage providers
  • Email marketing and communication platforms
  • Analytics and website optimization services
  • Customer support and CRM systems

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:

  • To comply with legal obligations or court orders
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing
  • To protect the personal safety of users or the public

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature and sensitivity of the information
  • The purposes for which we collected the information
  • Legal and regulatory requirements
  • Our legitimate business interests

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

  • Request access to the personal information we hold about you
  • Request a copy of your personal information in a portable format

7.2 Correction and Updates

  • Request correction of inaccurate or incomplete information
  • Update your contact preferences and information

7.3 Deletion and Restriction

  • Request deletion of your personal information
  • Request restriction of processing in certain circumstances

7.4 Marketing Communications

  • Opt out of marketing communications at any time
  • Unsubscribe from email newsletters using the provided links

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification (if you have provided your email address)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Electrogen

Email: [email protected]

Phone: +1 (225) 958-8129

Address:
6359 Cherbourg Ave
El Paso, TX 79925-0000
United States

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.

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[email protected]

+1 225-958-8129

El Paso, TX


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